This course prepares students for Microsoft Certified Systems Engineer (MCSE) exam 70-270. Students will learn how to install and configure Windows XP Professional, and how to work with storage devices. They'll also learn about network configurations, wide area networks, local security management, and security for domain members. Coverage also includes management of the Windows desktop, resources, printers, and performance. This revised course includes a full class on Service Pack 2.
Course Objectives
After completing this course students will be able to:
Plan and perform an installation of Windows XP Professional.
Install and support hardware devices and drivers on computers running Windows XP Professional.
Identify and resolve boot process issues on computers running Windows XP Professional.
Configure desktop settings for computers running Windows XP.
Configure security settings for Microsoft Internet Explorer and application compatibility for computers running Windows XP Professional.
Configure computers to run Windows XP Professional in a Windows networking environment.
Configure and support computers running Windows XP Professional for mobile computing.
Prerequisites
Before attending this course, students must have:
A+ certification or equivalent knowledge.
Network+ certification or equivalent knowledge.
Course Track
Network Engineer
Course Benefits
After completing this course, students will be able to:
Plan and install Windows XP Professional.
Automate an installation of Windows XP Professional.
Configure and manage hardware on a computer running Windows XP Professional.
Manage disks.
Configure and manage file systems.
Troubleshoot the boot process and other system issues.
Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
Configure the desktop environment, and use profiles to control desktop customization.
Configure security, privacy, and connection settings for Internet Explorer.
Configure Windows XP Professional to operate on Microsoft networks.
Support remote users.
Configure Windows XP Professional for mobile computing.
Monitor resources and performance.
Course Duration
Duration: 40 Hours OR 10 Classes 4hr/class
Course Guide
The target audience consists of IT support professionals who:
Are new to the Windows XP Professional product. Provide Helpdesk support for Windows XP Professional desktops.
Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
